Administrative Assistant

Angelee M. Hall


Senior Administrative Assistant























Objective



Seeking a position to utilize my exceptional people skills and extensive experience within an organization that focuses on excellent service and provides an opportunity for growth.



Summary of Qualifications



20+ years of experience in office environments. Detail oriented individual with strong ability to multi-task. Excellent customer service, computer and people skills. Clear and precise written and verbal communication. Proficient in Microsoft Word, PowerPoint, Excel, Access, PeopleSoft and Pathlore.


 



Work Experience



January 2008- September 2016  Honda North America- Marysville, Ohio


Senior Administrative Assistant


Managed development programs for 200+ associates


Managed general office duties for Technical Development (Training) Center; Supply orders, Shipping/Receiving, etc.


Monthly budget reconciliation and reporting


Prepared and presented Monthly Training Status reports


Tracked and maintained records for 200+ associates in required 4 year training development program


Scheduled required training for 200+ associates based on equipment and facilitator availability


Filing and record retention preparation


Performed Safety Representative duties for department; attended monthly meetings, coordinated drills and take shelter events for my area


Coordinated with vendors for maintenance of various software systems


 


November 2006- June 2007                 Cardinal Health- Phoenix, Arizona


Administrative Assistant/Receptionist


Assisted all department supervisors; Inventory, Operations, Compliance, etc.


Daily filing, maintaining files for several departments


Generated daily QC reports


Created organizational documents to log DEA and State license renewal information


Contacted expiring license customers ever month to request renewal


1st point of contact to all inbound calls


Received prioritized and distributed all mail for office


Monitored and distributed inbound fax transmissions


Sent and received packages


Greeted guests, maintained sign in log and visitor badges in a secure facility


 


August 1999 – June 2006 Vorys, Sater, Seymour and Pease LLP-


Columbus, Ohio


Legal Telecommunications Analyst


Managed over 90 telecommunication accounts


Trouble shooting equipment


Installation of new equipment


Maintained uptime of the switch


Produced weekly reports that highlight uptime, failures and call data


Worked closely with vendors, service technicians, and account representatives


Reported issues to vendors and tracked the escalation of repair tickets until resolution was found


Communicated status reports to the end user


Trained technical support analysts on the use of the Avaya software


Documented detailed technical process for branch offices


Installation of new lines and punching cross connects


Maintained a high level of customer service


Worked individually and as a team to accomplish goals and meet deadlines


Proficient in working with all personality types while providing the highest level of professionalism


Communicated with end users over the phone and in person to ensure the satisfaction of their phone functionality


 


 


 


October 1997 – August 1999 News Color Press Printing Company


Pre-Press Technician


Responsibilities included 35mm developing, striping color negatives, separating and matching page layouts for books and newspapers


Downloaded pages from the internet and printed to Imagesetter. (Direct to film)


Used QuarkXPress and Adobe Photoshop Suite


Worked with clients to finalize ad design and structure


Worked in a team environment to produce a high quality product


 


Education     


High School Diploma achieved in 1995 from Big Walnut High School.


Sunbury, Ohio


20+ years of experience in office environments.


 


 


References available upon request.


 



Administrative Assistant























Objective



Seeking a position to utilize my exceptional people skills and experience within an organization that focuses on excellent service and provides an opportunity for growth.



Summary of Qualifications



Detail oriented individual with strong ability to multi-task. Excellent customer service, computer and people skills. Clear and precise written and verbal communication.


 


 



Work Experience



January 2008- September 2016    Honda North America Marysville, Ohio


Senior Administrative Assistant


 


Managed general office duties for Technical Development (Training) Center: Supply orders, Shipping/Receiving, etc.


Monthly Budget Reconciliation and reporting


Prepared and presented Monthly Training Status reports


Tracked and maintained records for 200+ associates in required 4 year training development program


Scheduled required training for 200+ associates based on equipment and facilitator availability


Filing and record retention preparation


Performed Safety Representative duties for department: attended monthly meetings, coordinated drills and take shelter events for my area


Communicated with vendors for various systems


 


November 2006- June 2007                  Cardinal Health Phoenix, Arizona


Administrative Assistant/Receptionist


Assisted all department supervisors; Inventory, Operations, Compliance, etc.


Daily filing, maintaining files for several departments


Generated daily QC reports


Created organizational documents to log DEA and State license renewal information.


Contacted expiring license customers ever month to request renewal


1st point of contact to all inbound calls


Received prioritized and distributed all mail for office


Monitored and distributed inbound fax transmissions


Sent and received packages


Greeted guests, maintained sign in log and visitor badges in a secure facility


Note:    June 2006-November 2006- Home with child for summer, lived in AZ for one year. Moved back to Ohio in June of 2007.


August 1999 – June 2006 Vorys, Sater, Seymour and Pease LLP


Telecommunications Analyst


Managed over 90 telecommunication accounts


Trouble shooting equipment


Installation of new equipment


Maintained uptime of the switch


Produced weekly reports that highlight uptime, failures and call data


Worked closely with vendors, service technicians, and account representatives


Reported issues to vendors and tracked the escalation of repair tickets until resolution was found


Communicated status reports to the end user


Trained technical support analysts on the use of the Avaya software


Documented detailed technical process for branch offices


Installation of new lines and punching cross connects


Maintained a high level of customer service


Worked individually and as a team to accomplish goals and meet deadlines


Proficient in working with all personality types while providing the highest level of professionalism


Communicated with end users over the phone and in person to ensure the satisfaction of their phone functionality


 


 


 


October 1997 – August 1999 News Color Press Printing Company


Pre-Press Technician


Responsibilities included 35mm developing, striping color negatives, separating and matching page layouts for books and newspapers


Downloaded pages from the internet and printed to Imagesetter. (Direct to film)


Used QuarkXPress and Adobe Photoshop Suite


Worked with clients to finalize ad design and structure


Worked in a team environment to produce a high quality product


 


 


 



 



 




 



 

  • ID#: 99754
  • Location: Delaware, OH , 43015

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