TODD CIPITItoddcipiti@gmail.com207 Emerald Ice Loop Delaware, OH 43015614-778-8258
OBJECTIVESObtain a position that enables use of 17+ years of operations experience in managing resource allocation, strategic planning, personnel recruitment and financial analysis to support organizational growth.EDUCATION• The Ohio State University • Phoenix University at Camp Pendleton, CA• Microsoft MCSE • USMC Communications at Twenty-Nine PalmsSKILLS• AS400• Microsoft Office• Excel• OSHA Compliance • Customer Service• Vendor Management
EXPERIENCEBuckeye Linen | Newark, OH Assistant General Manager 12/2015 – Present• Supervise the day-to-day task assignments and performance for all management and associates.• Respond to customer complaints or inquiries. Solicit customer feedback, input, and information through various communication vehicles. React to information and create a plan to consistently meet the expectations of all customers.• Manage all matters relating to associates and the sales team - recruiting, hiring, training, coaching, associate engagement and performance management. • Meeting with sales team to plan new strategies for all of Ohio• Ensure compliance with corporate training programs• Ensure the planning and execution of established safety, security, quality, and plant operations policies, procedures and practices.• Ensure future growth by executing a defined strategy to deliver the long range plan• Analyze income statement and utilize reports to ensure companies profitability.• Communicate with General Manager regarding customer service issues and concerns.• Manage all safety programs and ensure proper execution and compliance. Report and document all customer and associate incidences in the appropriate time frame.
Auto Reflections | Grove City, OH Director of Operations 01/2000 – 10/2015• Managed operations for multiple locations in Ohio and Kentucky. Ensuring all personnel were present to make sure all goals were met daily. • Six direct report managers with 100+ FTE in my organization. Responsible for all hiring, onboarding, training and terminations of all employees.• Responsible for establishing and fulfilling quarterly customer service and financial performance goals. Negotiating contracts with new and old vendors. • Provided strategic business analysis to ownership and business partners• Purchasing, Procurement and P&L Management• Working knowledge of AS400 • Handled all aspects of safety and OSHA compliance
Hinds Motor Sports | Lewis Center, OH Sales and Finance Manager 11/1997 – 12/1999• Handled initial and final credit approval and risk management • Maintained company licensing and any state and federal changes or updates• Developed and fostered relationships with vendors, financial institutes and clients• Promoted and provided counseling for all credit insurance and finance programs to clients and associates• Directed and held associates accountable to sales and customer service goals
United States Marine Corps | USACorporal E-4 Communications 09/1993 – 12/1997• Set up and worked communication centers to handle messaging traffic in a Top Secret environment. • Transitioned into IT field as communications field changed• Supervised team of twenty marines• Honorably discharged
References available on request